Privacy Statement (EU)

Last updated: 24/11/2025

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At ZISE, your privacy matters to us. This Privacy Statement explains how we collect, use, store, and protect your personal data when you visit our website or book a stay with us.

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We comply with the General Data Protection Regulation (GDPR) and applicable data protection laws in the European Union.

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1. Who we are

We are ZISE Luxury Apartments, located in Corfu Town, Garitsa. 

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2. What personal data we collect

We may collect the following personal data:
 

• Contact Information: name, email address, phone number

• Booking Information: dates of stay, number of guests, special requests

• Payment Details: payment method and transaction data (Note: We do not store full credit card information; this is handled securely by our payment provider)

• Technical Data: IP address, browser type, device, operating system

• Cookies Data: for website performance and analytics (see our Cookies Policy)
   

3. How we use your data

We use your personal data to:
 

• Process and manage your booking

• Communicate with you about your reservation

• Respond to your inquiries or messages

• Improve our website and services

• Comply with legal obligations
   

We will never sell your data to third parties.
 

4. Legal basis for processing

We process your personal data based on:
 

• Contract: to fulfill your booking and provide our services

• Consent: for optional features like marketing emails (if you opt in)

• Legal Obligation: for accounting, taxation, or regulatory compliance

• Legitimate Interest: to maintain and improve our business
   

5. Data sharing

We may share your data with:
 

• Booking platforms or payment providers (only as necessary to process your booking)

• Service providers who help us operate our website and business (e.g. website hosting, email services)

• Authorities, if required by law
   

All third parties are required to respect your data and comply with GDPR.
 

6. Data retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, tax, or reporting requirements.
 

7. Your rights

You have the right to:

• Access your personal data

• Correct or update your data

• Request deletion ("right to be forgotten")

• Restrict or object to processing

• Withdraw consent at any time

• File a complaint with a Data Protection Authority
   

To exercise any of these rights, contact us at info@ziseluxuryapartments.com

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8. How we protect your data

We take appropriate technical and organisational measures to protect your personal data, including secure servers, encryption, and restricted access.

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9. Changes to this privacy statement

We may update this privacy statement from time to time. Any changes will be posted on this page with the updated date.
 

10. Contact us

If you have any questions or concerns about this privacy statement or how we handle your data, please contact us.